Mission
- The goal of the Helix Support Desk is to streamline our IT process
- This webpage will make it easier to communicate technical problems by reducing phone calls to the IT team
- The IT department will now have the ability to collect data in order to proactively provide solutions to our office locations
How it Works
- Click the Support button located in the
bottom right of the screen
- Fill out the requested fields
- Submit the ticket
- The IT team will be notified and will
quickly work to resolve the issue